Need assistance? Have questions, comments, or suggestions about Orvis? Find all the help and information you need below, or contact Orvis Customer Service by phone, e-mail, or by live chat at any time.
- Customer Service e-mail
- Our e-mail contact pledge to you: Between 8.30am - 5pm, Monday - Friday, we guarantee to respond to your e-mail question within 2 hours or less. Send your questions or comments to customer service via our e-mail form.
Or contact us by Phone or Mail
- The Orvis Answer Centre
- Have questions? We have the answers! Find the answers you need concerning returns, order status tracking, repair and replacement, refunds and other topics.
- Fishing Tech Support
- Have questions about fly fishing gear? We're here to answer all questions.
- Pet Advice
- Have questions about the best dog bed or accessories for your pet? We can help you with your selection.
- Rod Repair
- For all you need to know about estimated turn around time, special needs,
or the status of your rod’s repair.
- Orvis International Travel Service
- Orvis has been outfitting travellers for more than 150 years, and Orvis International Travel, our in-house travel department, combines world-class customer service with our legendary outdoor expertise.
- Dealer Department
- Find info on how to become an Orvis dealer in the U.K. or abroad.
Or find the nearest Orvis dealer to you with our dealer locator.
- Questions or comments about our web site? Send them to the web master. If
you don't need a reply, please use the suggestion box link below.
- Suggestion Box
- For suggestions or comments about our site, products or services that don’t
require a reply.