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For over 150 years, we have offered the strongest return policy in the business. We will refund your money on any purchase that isn't 100% satisfactory. Anytime, for any reason. It's that simple.
How Orvis makes it absolutely right:
| The process of creating exceptional quality products begins when we design a new item. Samples are made, delivered to our office for review, and then are immediately sent out for testing. Watches, pants, socks, and shirts are all subjected to rigorous demands in active field trials—they’re bumped, banged, stretched, snagged by brambles, dunked in streams, and marched over mountains. According to their performances, adjustments are made, then revised samples are sent back to the field for more work. Only when an item is deemed “absolutely right” by our team does manufacturing begin. Every step of the way, our dedicated associates work hard to ensure that the quality of every product surpasses your expectations. We care deeply about quality, and sell only what we ourselves would be proud to own or give as a gift.
Perk Perkins
Chief Executive Officer
The Orvis Company |
The Orvis Company, Inc.
Clearwater House
Unit 28 North Way
Andover, Hampshire SP10 5RW
If you wish to discuss your return, please call our returns department at 0844 557 4180, or use our Live Chat.
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