our Associates are aware of Orvis Core Values, an essential
part of our identity, heritage, and key for our future success.
Our Core Values are as follows:
Customer service is our first order of business. We satisfy
customers by their standards. Our belief that our customers
must fully appreciate and truly enjoy our products is demonstrated
by the investments we make, the policies we set, and the latitude
we give those who serve our customers directly. For them the
guiding principle must always be: “Find a way to say yes.”
We do not sell what we, ourselves, would not be proud to own.
In the consistent quality and dependability that we insist upon
in our products, we pay deep respect to the trust and high standards
our customers have come to expect from the Orvis tradition.
We demonstrate integrity through respect for each other. We
“do what’s right” even when it may not be
expedient. Our relationships with each other, our customers,
and our business partners reflect honesty and exemplary business
ethics. We take responsibility for our actions, and when we
make a mistake, we own up to it and make it right. We believe
in a work environment characterised by mutual respect, openness,
accessibility, and constructive confrontation. We demonstrate
our respect for each other through a commitment to growth and
development and by telling each other what we need to know.
We are committed to collective performance, and we respect individual
achievement. In evaluating performance, merit--not seniority--is our standard. We give each other goals to strive for and
the mutually-agreed-upon tools to bring those goals to life.
We believe that rewards should match performance and that contributions
to our success deserve to be recognised.
If we are to benefit from the use of our natural resources,
we must be willing to act to preserve them. We honour and perpetuate
the sporting tradition by serving as a preeminent source of
the products, knowledge, and conservation priorities that characterise
it. Our commitment is made tangible by our internal conservation
efforts and by contributing a portion of the fruits of our own
success toward the protection of fish and wildlife for future
Our number one corporate goal at Orvis UK is to attract, develop, and retain the best people—it’s been part of our success for more than 20 years. Our associates consistently deliver world-class customer service and help us toachieve the necessary focused growth that will secure our future. Our success is based on creating an environment rich with cooperation, praise, integrity, and mutual respect.
The Orvis corporate headquarters are located in rural Andover, Hampshire, near the renowned chalk streams of the River Test. Our flagship store is located in nearby Stockbridge, and the site of Orvis's very first UK retail store in 1981. Orvis parent headquarters are located in rural Sunderland, Vermont, USA, near a 377-acre natural black bear habitat, and where all of our finest fly rods are
Orvis employs over 250 associates in the UK, and more than 3,000 worldwide.
Please click here to review our job opportunities
The Kimbridge Beat allows
fishing access to Orvis associates
Establish an environment that enables us to attract, develop,
and retain the best people.
Achieve focused growth that provides a profit base to secure
Protect, strengthen, and increase awareness of the Orvis Brand
to communicate a single message to our customers.
Deliver consistently world-class customer service.
Utilise the power of the company’s multiple customer contact
points to create stronger marketing opportunities.
Produce products and services about which our customers will
rave to their friends and that we judge are absolutely right.