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We are always interested in receiving applications from candidates with an enthusiasm for providing exceptional service to our esteemed customers. If you have current selling experience, working for a high-end brand, are enthusiastic and have proven sales success then we would like to hear from you for current or future vacancies.
Head Office
Orvis UK is headquartered in Andover, Hampshire, in the beautiful Test Valley, with retail stores located across the UK.
We work in an energetic, team-oriented environment, setting the very highest standards for service to our customers.
Warehouse Operative – Full Time
The scope of the role covers accurate picking off orders across a multi-channel operation, ensuring these are accurately selected, packed and dispatched within set timeframes. The successful candidate will also get involved in stock checking all picking locations to continue to meet a high % of accuracy. Future plans for expansion of the business, may involve the use of machinery to prepare and pack dog beds and full training will be given.
Candidates should possess an eye for detail, familiarity using computer based stock management systems and ideally have operational experience in a similar role.
The hours are full time working 37.5 hours each week (daytime), in the warehouse as part of a team.
Warehouse Fulfilment Manager - Full Time
About the role
Reporting to the Head of Logistics, the Fulfilment Manager will manage our UK warehouse and lead the fulfilment function to maximise operational effectiveness on daily basis. The role includes managing a team covering all aspects of a busy fulfilment operation including staff deployment, stock control, goods in, picking and packing, dispatch of goods in the correct condition, returns and processing VAS (Value Added Services), in a timely manner to set targets. The manager will be first point of contact for all warehouse enquiries (internal and external).
Responsibilities
Ensures clear tasks are set for each member of warehouse team for covering daily operations, making and implementing staff deployment plans to deliver key KPMs and maximise operational efficiencies.
Ensures that all warehouse operations, including dog bed production and sewing room activities are carried out with due diligence in respect of health and safety practices.
Monitors on daily basis all warehouse fulfilment activity, producing standard operational statistics for Head of Logistics review. Implements any changes necessary to ensure key inbound and outbound targets are met.
Provides recommendations on where operational efficiencies can be improved in line with any budgetary restrictions.
Monitors the training and development of all warehouse operational staff, ensuring all members of the team are cross trained in all operational activity and any necessary refresher training is provided.
Ensures the warehouse has sufficient location space available, including preparing and implementing plans to maximise space, including maintaining floor plans.
Provides input and advice into future manning requirements against plan and forecast inventory flows, to ensure the warehouse has a level of operational capacity to cope.
Monitors the performance of carriers contracted to provide services to the UK Warehouse.
Carries out bi-monthly performance review calls with counterparts in US Warehouse to ensure a good flow of communication and coordination, including responding to any new initiatives or strategic plans.
Oversees and monitors a regular schedule of maintenance for warehouse equipment (fork lift, pallet trucks, ladders, sewing machines and dog bed blower). Ensures spares are held to meet any immediate maintenance / repair activity.
Monitors and reports on levels of packaging waste and ensures suitable disposal is carried out using approved third party contracts.
Works with third party freight hauliers to ensure that all customs procedures and followed and documented. Assists in the annual audit of any customs declarations.
In conjunction with Head of Logistics, monitors the performance of all third party contractors used in fulfilment operations and supports the review or negotiation of any new or existing terms.
Experience/Skills
5 years in fast moving logistics/ supply environment at supervisor or Assistant Manager Levels, managing team of direct reports.
Microsoft Excel Intermediate level.
3 years’ experience in using automated warehouse stock control systems.
Good level of managerial judgement.
Able to work additional hours on occasion.
Qualifications
Diploma in Logistics or equivalent.
NEBOSH qualification highly desirable.
Hours/Location
Based in Andover, Hampshire, the hours are full time.
Retail Operations Coordinator - Full Time
About the role
Reporting to the Head of Retail, this Retail Operations Coordinator will act as the central communications point for all retail stores in UK, providing input into the development, guidance, monitoring and advice on specific policies and procedures.
Responsibilities
Produces and carries out regular updating of operational guidance for all in store processes (includes retail policies, promotional guidance and retail manuals).
Oversees the seasonal production and distribution of VM plans, working in conjunction with marketing team on in store VM materials / themes.
Produces and publishes daily, weekly and monthly sales reports, checks accuracy and provides top level commentary, highlighting those areas performing significantly over or under plan / expectations for weekly and monthly management meetings.
Produces and evaluates sales & disposal lists, communicating with US and UK inventory teams to ensure seasonal mark downs, promotional activity and stock movement are aligned to retail strategy.
Coordinates weekly store conference calls with District Manager distributing meeting minutes. Manages annual store manager’s event.
Working with HR and training stores to arrange and support induction and training for new managers in line with company guidance.
Manages store sundries budget, cost effectively sourcing and distributing items in a timely manner.
Manages the Retail page for Orvis intranet.
Manages and tracks Fishing demo kit to stores.
Experience
Operational /Administration experience within the apparel sector is desirable.
Intermediate Excel user (DSS & ISeries User).
Retail Management NVQ Level III or Business Administration NVQ Level III or higher, is desirable.
Retail Stores
Our retail store teams offer friendly customer focussed environments and in return we offer competitive salaries and benefits include up to 60% staff discount, 33 days holiday, pension, life assurance, child care voucher scheme and use of Orvis fishing beats in Hampshire.
Burford, Oxfordshire
Retail Associate – Part Time
Duties will include assisting customers with all retail purchases, till operation and ensuring the store is kept to a high standard. Working 18 hours per week over 3 days, which will include working weekends on a rota basis.
Edinburgh City Centre
Retail Fishing Associate – Part Time
Candidates should have up to date technical and practical fly fishing knowledge. Duties will include assisting customers with all retail purchases, till operation and ensuring the store is kept to a high standard. Working 24 hours four/five days out of seven each week, including weekends plus any other hours mutually agreed as and when required to cover staff holidays etc.
Kelso, Scottish Borders
Retail Associate – Part Time
Duties will include assisting customers with all retail purchases, till operation and ensuring the store is kept to a high standard. Working 5.5 hours, one day per week, which will include working weekends on a rota basis.
London, SW1Y
Retail Associate (Dog Department) – Part Time
Duties will include assisting customers within the new Dog product department along with all other retail purchases, till operation and ensuring the store is kept to a high standard. Previous pet product sales experience is preferable. Working hours 22.5 hours, 3 days out of seven, each week including weekends on a rota basis.
Apply Today
To apply, please email our Human Resources Department at humanresources@orvis.co.uk with the respective job title as the subject line. Please include your resume, cover letter, and salary aspirations.
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