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We are always interested in receiving applications from candidates with an enthusiasm for providing exceptional service to our esteemed customers. If you have current selling experience, working for a high-end brand, are enthusiastic and have proven sales success then we would like to hear from you for current or future vacancies.
Head Office
Apprentice Warehouse Operative/ Seamstress/Tailor/Product Repairs
About Orvis
With over 160 years heritage, the Orvis brand encompasses distinctive country living, offering products which appeal both to avid country sports enthusiasts and those who simply enjoy an outdoor lifestyle. Our product are sold through retail stores, catalogues and online sales.
We inspire the world to love the adventure and wonder in nature. We live to develop and share our equipment, apparel and expertise to outfit deeper connections and authentic experiences in the outdoors for a more inspired lifestyle.
Location
Walworth Industrial Estate, Andover, Hampshire SP10 5RW
Training
The apprentice will complete 'on the job' training with an assigned personal NVQ Assessor which will lead to an NVQ (Level 2) in Warehouse Logistics.
Position Profile
The role will be working in the warehouse as part of a team. The operative will accurately process orders across a multi-channel operation, ensuring these are selected, packed and dispatched within set timeframes. The successful candidate will also get involved in stock checking all picking locations to continue to meet a high % of accuracy. Candidates should possess an eye for detail, familiarity using computer based stock management systems and ideally have operational experience in a similar role. Duties Include;
To accurately pick and pack customer orders using the Warehouse Management (WM) system via either handheld devices or workstations, meeting specific unitary targets for relevant task types (e.g. DTC (Mail order), Retail, etc.)
Pack all goods to customer to a high standard of presentation in line with Orvis commitment to customer care and quality standards. Alert QAD department of any concerns over damaged stock arriving and take appropriate remedial action to prevent sub standard goods reaching the customer.
To ensure that all packed items are shipped in accordance with customer-specific shipping methods, that goods are distributed without delay and in line with customer expectation and Orvis cost parameters.
To dispose of all incidental packaging waste arising from order processing using environmental disposals options where possible. Ensures that all work areas are maintained in a clean and tidy manner to reduce any risks, including trip hazards and waste build ups.
To update the warehouse stock management system on a daily basis, ensuring that all orders picked are scanned in the same day to allow accurate management reporting on orders out and inventory holding in the warehouse.
Take delivery of goods in to the warehouse, checking off quantities received against delivery notes ensuring these tally and alerting warehouse administration of any shortfalls identified. Once, reconciled, goods are to be confirmed onto WM ready for put-away into locations.
Move received stock into correct location. Stock is to be prepped (unboxed or boxes opened) to increase the pick flow within the Fulfilment operation.
Team member to report any IVAS work carried out that is required to put stock away. Information will then be added to Vendor Compliance database so feedback can be given to relevant parties.
To ensure that all stock locations are accurately maintained on a daily basis, checking for any stock incorrectly located and taking appropriate actions to relocate to correct space allocation as directed by warehouse management.
Assist in OVAS/Embroidery, making alterations to clothing, e.g. hemming trousers and the personalisation of dog products e.g beds and collars.
Assist with Rod and Wader repairs.
Skills
Prioritisation of tasks
Interest in commercial sewing and embroidery
Able to work individually and within a team to achieve deadlines
Understanding of Health and Safety within the workplace
Computer literacy
Working Hours
37.5 hours per week, 5 days Monday to Saturday
Salary
National minimum wage
UK Digital Manager (Maternity Cover 9-12 months)
About Orvis
With 160 years heritage, Orvis is a US brand which aims to inspire a connection to the outdoor world, offering products which appeal both to avid country sports enthusiasts and those who simply love an outdoor lifestyle. The business is largely driven by apparel sales through retail stores, ecommerce and catalogue channels, but our brand heritage comes from fly fishing.
Location
Andover, Hampshire (remote working)
Position Profile
Responsibility for all UK digital programmes, managing spend and budget to achieve and exceed the annual sales target. Ensure the UK website is fully functioning and optimised and creatively aligns to the omni-channel marketing plans
Responsibilities
Manage the overall web budget for all categories, ensuring this aligns to the company’s growth target for the year for both CD and digital.
Forecast annual digital marketing expense budget to meet the traffic and sales expectations.
Analyse the current sales demand, gross profit and future targets, setting goals and actions to achieve the targets, working with internal stakeholders to achieve these.
Responsible for executing department strategy and generating new ideas to drive the website forward, in both sales and customer experience. Reporting responsibility regarding achievement of goals.
Produce reports to internal stakeholders to share information regarding weekly sales results and briefings for weekly and monthly meetings.
Manage company email strategy and support Email Production Coordinator to achieve goals set.
Manage weekly email planning, including proof reading and design sign off ready for send.
Manage external UK digital agencies, communicate business growth goals and monitor performance in line with targets.
Work with US Digital team to explore joint avenues for progression and development in these channels.
Manage UK Web Merchant team to ensure all UK products sections of campaign briefs are inputted – ensuring UK needs are covered, in preparation for the photography and design teams.
Be the voice for UK Ecommerce future needs at campaign meetings.
Work with IT, Testing and Content teams to drive projects forward for new technology implementation within the UK website.
Align campaigns with the global Omni-channel marketing calendar in order to establish brand consistency.
Focus on improving online conversion both desktop and mobile, using reporting tools that give insights into customer behaviour.
Manage Home Page selection of key products stories to maximise sales.
Knowledge and Skills
3 Years’ experience in a similar role/environment working in online marketing / merchandising with supervisory experience.
Experience with web analytics programs – Google Analytics or Adobe preferred.
Intermediate or advanced Excel skills
Ability to generate new ideas for merchandising strategies
Strong interest in technology/digital marketing
Excellent communication skills with a can-do attitude
Competencies
Great communication and influencing skills
Planning and organising
Attention to detail
Initiating action
Analytical ability
Leading and developing highly effective teams
Hours/Benefits
Full Time
Awesome discount on Orvis product
Family Fun Days, Christmas Parties, Annual Fishing Events, Charity Raffles, Volunteering with the local community all go towards creating a working environment that is fun and enriching
Pension
Life Assurance
Childcare vouchers
Employee assistance and wellness programs
Flexible working at home and office (Andover, Hampshire)
Use of Orvis fishing beats on the Test and Itchen
Head of Omni Channel
About Orvis
Our mission is to transform the way people connect with nature and the outdoors. we are more than just an outdoor outfitter. We have been making our fly rods in Manchester, Vermont, USA, since 1856.
We continue to strive to change the perception of country sports, we need passionate, innovative, talented people that want to challenge the status quo and make an impact.
Orvis offers an excellent working environment with enthusiastic colleagues who get along very well, communicate, and co-operate with each other. The working climate is informal, but we work hard.
Along with the great terms of employment, Orvis offers you the opportunity to work in a responsible and challenging job within a dynamic and ambitious environment.
We are all proud to be part of Orvis; we all share the same passion and dedication to the company and the product, despite any differences in cultural backgrounds and skills.
Location
Walworth Industrial Estate, Andover, Hampshire SP10 5RW
Job Purpose
Responsibility for building our commercial Omni-channel capability to deliver our ambition to grow our Ecommerce sales year on year. Managing the delivery of the Omni-channel customer experience, along with product innovation, will be a leading driver for growing total company revenue.
To achieve the goal they will review processes, systems, data application and develop talent to create a scalable digital first retail business, which is integrated into an Omni-channel experience.
Job Description
This role reports into the Managing Director of the UK who sits on the Board and has responsibility for the total company commercial performance. The MD heads the UK Leadership team and they include the Operations Director, Finance Director, HR Manager and IT Manager.
Responsibilities
Design and deliver an Omni-channel strategy and secure the required development and stakeholder buy-in – including annual budget planning
Work with the merchant and inventory supply chain team to provide feedback on and secure the product range and assortment needed to achieve or exceed the sales goals, create and own the digital roadmap and Omni-channel strategy
Conduct and present quarterly strategic reviews to the parent company. Orvis US Inc.
Manage Omni P&L and performance vs Budget. Including full trading responsibility for the website, print media and retail stores
Create and cascading monthly reporting against growth KPIs. Be the go-to for business commercial and campaign communication and information
Responsible for Omni team management, development and growth. Current team includes: Digital Manager, Campaign Manager, Retail Operations Manager and Retail Sales Manager
Quality and development of the Omni customer experience – including both digital and in store. Working in partnership with other departments heads – especially Logistics, Property Services, Creative Services, Finance, HR and Customer Services
Create and communicate the vision and priorities for ecommerce digital technology, linked to the above.
Technical responsibility will sit under the Digital Technology team who are transforming our capability to meet our omni channel strategy with the launch of a new DEP system
Determine priorities and analyse effectiveness of CRM and performance marketing invested to drive sales conversion and growth – working closely with the Campaign Manager, who has overall responsibility for total company corporate marketing spend and CRM. (CRM is QuickPivot)
Management and performance of external partners, including search, PR and print partners
Candidate Profile
The Head of Omni-Channel will need to be commercial, highly analytical and have experience of building an Omni channel/business from with a cutting-edge digital experience, integrated social campaigns and establish a clear line of sight to new customer acquisition and retention goals.
They will have a strong capability around developing KPIs to drive improve performance across all areas of the customer experience – acquisition, engagement, conversion and lifetime value. They will understand the complexities and challenges involved in pivoting a catalogue and print based function into the Omni and digital first arenas.
They must have the confidence and knowledge to navigate these successfully, requiring strong project management and communication skills. The candidate will either have a background in omni-channel retail or pureplay e-commerce.
It is essential they appreciate the value of becoming a truly omni-channel business and will be able to work collaboratively across functions to deliver a seamless omni-channel experience for our customers. They therefore need to be a strong team player with great interpersonal skills and a desire to proactively develop relationships across the business to promote collaboration. They will also be confident managing multiple stakeholders internally and externally. They will be self-motivated and prepared to be hands-on, action orientated and energised by the opportunity to work with a growing business.
The candidate will be excited by the potential of being an Orvis brand ambassador.
Experience and Skills
Previous worked within omni-channel, retail or pureplay commerce business
Experience of building a digital e-commerce platform (either directly or indirectly)
Previously worked for a premium consumer product business
Strong e-commerce conversion and referral experience
Experience of managing external agencies
Proven e-commerce analytical skills
High attention to detail
Previous project management
Strong communication and influencing skills
Digital tech knowledge
High commercial acumen
Performance marketing with particular focus around conversion and referrals
Comes from a business at the cutting edge of digital product optimisation & performance marketing.
Well versed in running A/B tests, analytics, CRO, attribution models & prospecting using Facebook.
Ability to deliver and learn Qualifications
Hours/Benefits
Full Time
Awesome discount on Orvis product
Family Fun Days, Christmas Parties, Annual Fishing Events, Charity Raffles, Volunteering with the local community all go towards creating a working environment that is fun and enriching
Pension
Life Assurance
Childcare vouchers
Employee assistance and wellness programs
Flexible working at home and office (Andover, Hampshire)
Use of Orvis fishing beats on the Test and Itchen
Retail Stores
Take a look at our retail vacancies below.
Retail Sales Associate – Burford Oxfordshire – Part Time
About the role
The Retail Sales Associate is responsible for creating a first-class shopping experience for Orvis customers.
Key Responsibilities
Welcome customers into the store
Assist with their retail purchases, by providing exceptional customer service
Promote the Orvis products with knowledge and enthusiasm
Continually work to ensure the products and store are presented to a high standard
Provide a professional fitting room service
Confidently introduce customers to perfect partner products
Work toward collective sales targets with the store team
Find ways to delight and surprise the customer
Create an environment for return visits by our customers
Till operation.
Person
Candidates should have previous retail clothing sales experience and a passion for selling, be computer literate and enjoying working as part of a dynamic, fun team.
Hours
Working a minimum of 15 hours, 2-3 days per week, plus additional hours to cover holidays, events and peak trade.
Location
Burford, Oxfordshire.
Retail Fishing Associate – Part Time
Bath, Somerset
Key Responsibilities
Duties will include assisting customers with all retail purchases, till operation and ensuring the store is kept to a high standard. Working 8 hours each week, which will include working weekends on a rota basis. Fishing knowledge or willingness to learn about fly fishing advantageous.
Retail Sales Associate – Part Time
Farnham, Surrey
Position Profile
The Retail Sales Associate is responsible for creating a first-class shopping experience for Orvis customers. Duties include:
Welcome customers into the store
Assist with their retail purchases, by providing exceptional customer service
Promote the Orvis products with knowledge and enthusiasm
Continually work to ensure the products and store are presented to a high standard
Provide a professional fitting room service
Confidently introduce customers to perfect partner products
Work toward collective sales targets with the store team
Find ways to delight and surprise the customer
Create an environment for return visits by our customers
Till operation
Person
Candidates should have previous retail clothing sales experience and a passion for selling, be computer literate and enjoying working as part of a dynamic, fun team.
Working Hours
Working a minimum of 8 hours, 1 day per week, plus additional hours to cover holidays, events and peak trade.
Retail Sales Associate – Part Time
Stockbridge, Hampshire
The Retail Sales Associate is responsible for creating a first-class shopping experience for Orvis customers.
Key Responsibilities
Welcome customers into the store
Assist with their retail purchases, by providing exceptional customer service
Promote the Orvis products with knowledge and enthusiasm
Continually work to ensure the products and store are presented to a high standard
Provide a professional fitting room service
Confidently introduce customers to perfect partner products
Work toward collective sales targets with the store team
Find ways to delight and surprise the customer
Create an environment for return visits by our customers
Till operation
Person
Candidates should have previous retail clothing sales experience and a passion for selling, be computer literate and enjoying working as part of a dynamic, fun team.
Hours
Working a minimum of 13 hours, 2 days per week, plus additional hours to cover holidays, events and peak trade.
Casual Associate
Sherborne, Dorset
Position Profile
Duties will include assisting customers with all retail purchases, till operation and ensuring the store is kept to a high standard. Working on an “as and when” basis subject to the needs of the business.
Retail Sales Associate – Part Time – Harrogate North Yorkshire
About the role
The Retail Sales Associate is responsible for creating a first-class shopping experience for Orvis customers.
Key Responsibilities
Welcome customers into the store
Assist with their retail purchases, by providing exceptional customer service
Promote the Orvis products with knowledge and enthusiasm
Continually work to ensure the products and store are presented to a high standard
Provide a professional fitting room service
Confidently introduce customers to perfect partner products
Work toward collective sales targets with the store team
Find ways to delight and surprise the customer
Create an environment for return visits by our customers
Till operation
Person
Candidates should have previous retail clothing sales experience and a passion for selling, be computer literate and enjoying working as part of a dynamic, fun team.
Hours
Working a minimum of 24 hours, 4 days per week, plus additional hours to cover holidays, events and peak trade.
Casual Associate
Ludlow, Shropshire
Position Profile
Duties will include assisting customers with all retail purchases, till operation and ensuring the store is kept to a high standard. Working on an “as and when” basis subject to the needs of the business.
Casual Associate
Bath, Somerset
Position Profile
Duties will include assisting customers with all retail purchases, till operation and ensuring the store is kept to a high standard. Working on an “as and when” basis subject to the needs of the business.
Apply Today
To apply, please email our Human Resources Department at humanresources@orvis.co.uk with the respective job title as the subject line. Please include your resume, cover letter, and salary aspirations.
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