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Orvis UK /Customer Service /Reel Repair |
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Orvis Customer ServiceReel RepairWe warranty our reels against defects in materials and workmanship. The Orvis lifetime warranty does not cover accidental breakage, breakage from abuse, or excessive wear and tear. Send your reel to Orvis for evaluation. You will be charged a $30 (£20) fee for reel service, which includes cleaning, lubrication, and return shipping. For reels repaired for defects in material or workmanship, you will not be charged. In the US, please send your reel to: In the UK, please send your reel to: Please note: Customs formalities are required from 1st January 2020 on all services, including repairs and exchanges, as the UK is no longer part of the EU. Orders outside of the UK may be subject to local import duties and taxes. These are levied when the delivery reaches its specific destination and you, the customer, will be responsible for the payment of any such duties and taxes. These are determined by the destination country. Orvis also provides a reel overhaul service for maintaining or repairing your reel. You'll have your completely overhauled reel within two weeks. |
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