Orvis Fly Club: Terms and Conditions
These Terms and Conditions are in conjunction with and in addition to our Terms of Service and form the basis of the membership agreement between The Orvis Inc UK Ltd. trading as Orvis UK (“we/us/our”) and you (“you/your”).
Eligibility
1.1 The Orvis Fly Club scheme (hereafter “Fly Club”/“membership”) is open to individuals resident in the United Kingdom.
1.2 Membership is not open to companies, partnerships, unincorporated associations, or similar entities.
1.3 We reserve the right to refuse any membership application or renewal at our discretion.
Membership Terms
2.1 Membership of Fly Club is personal to you and may not be shared, transferred, resold, or otherwise used by any other person or entity.
2.2 Membership benefits have no cash value and are non-transferable.
2.3 If we believe that you have shared your membership, are using your membership for commercial purposes, are acting on behalf of a company, partnership, unincorporated association or similar entity, or are otherwise acting in bad faith, we reserve the right to suspend or cancel your membership without notice.
2.4 Your membership will become active upon purchase of an Orvis Fly Club membership and, unless otherwise stated, will last for a period of 12 months beginning on the date of purchase.
2.5 Membership is currently priced at £20 per year, inclusive of VAT.
2.6 Membership product may not be purchased using pay-later services such as Klarna.
2.7 Membership is attached to the email address used when purchasing the membership product. If you need to change this address at any time, please contact our customer service team.
Automatic Renewal
3.1 Membership purchased through our subscription platform will automatically renew every 12 months unless cancelled prior to the renewal date.
3.2 By purchasing an automatically renewing membership, you authorise us to charge your selected payment method for the applicable membership fee at each renewal date.
3.3 We reserve the right to amend the membership price at any time. Where we do so, we will provide at least 30 days’ notice prior to your next renewal date. Any price change will apply from your next renewal period onward.
3.4 Where possible, renewal reminder emails will be sent in advance of renewal. Failure to receive a renewal reminder email does not prevent or invalidate a renewal charge.
3.5 If an automatic renewal payment fails, we may retry the payment up to three times at 7-day intervals. If payment is not successfully processed, membership benefits will end on the applicable renewal date.
Existing Members
4.1 Customers who joined Fly Club prior to the introduction of automatic renewals will not be automatically charged unless they choose to add payment details to their account.
4.2 Existing membership expiry dates will remain unchanged.
4.3 If payment details are added, automatic renewal will commence from the next renewal date only.
Membership Benefits
5.1 Membership benefits may include:
Free Standard UK Delivery;
Priority rod and reel repair queueing;
Early access to promotions;
Exclusive promotions and offers;
Access to exclusive products.
5.2 We reserve the right to amend, remove, replace, or add membership benefits and features at any time without notice.
5.3 Membership entitles the member to receive Standard UK Delivery free of charge on eligible orders placed during the active membership period.
5.4 Orders that do not qualify for Standard UK Delivery according to our delivery policy will be charged at the advertised rate.
5.5 Priority repair benefits relate solely to queue prioritisation and do not guarantee turnaround times, repair completion times, or availability of repair services.
Delivery
6.1 We reserve the right to combine and/or consolidate shipping where a member places multiple orders within a 72-hour period for delivery to a single address.
6.2 We reserve the right to select the carrier and/or delivery service used for any order.
Cancellation Rights
7.1 Membership is excluded from our standard returns policy but may be cancelled for a full refund within 14 days of purchase in accordance with your statutory rights.
7.2 If you have made use of your free delivery or other membership benefits during this period, the applicable delivery charges, discounts, savings, or benefits used may be deducted from any refund.
7.3 Following the initial 14-day cancellation period, you may cancel your membership at any time.
7.4 Your membership benefits will remain active until the end of your current membership term, after which your membership will not renew.
7.5 If you wish to cancel your membership, please contact our customer service team or manage your subscription through your account where available.
Suspension & Termination
8.1 We reserve the right to suspend or terminate membership without refund where we reasonably believe that:
membership benefits are being abused;
excessive or unreasonable returns activity has occurred;
fraudulent activity or chargebacks have occurred;
the membership is being used for resale or commercial purposes;
abusive behaviour has been directed toward our staff; or
any other activity has taken place which we reasonably consider to be contrary to the intended use of the scheme or not in good faith.
Changes to Fly Club
9.1 We reserve the right to amend these Terms and Conditions or discontinue the Fly Club scheme at any time.
9.2 Where Fly Club is discontinued, existing members will continue to receive membership benefits until the end of their current membership term.